Frequently Asked Questions
Quick answers to the most common topics.
Still need help? Contact us or
info@sl-window.com.
📦 Orders & Shipping
How does your pricing compare to other brands?
We offer top-quality aluminum doors and windows at highly competitive prices—often lower than other premium brands—thanks to direct sourcing and lean operations.
What’s your lead time?
Typical manufacturing time is 8-12 weeks after final drawings and payment approval.
Do you ship nationwide?
Yes. We ship to most U.S. states. Metro-Atlanta customers can also view samples at our showroom or request an on-site demo.
🛠️ Product Specifications
Do you offer insulated / Low-E glass?
Absolutely. Every window and door style can be ordered with Low-E, argon-filled IGUs and optional laminated or impact glass.
Which frame colors are available?
Standard finishes: matte-black, white and bronze. We also offer any RAL custom powder-coat on request.
Can you supply other products?
Yes—entry doors, awning windows, custom-shape picture windows, glass railings and more. If it’s metal + glass, we likely build it. See our full range.
🔧 Service & Support
Do you provide installation?
We primarily partner with contractors, but can coordinate installation for homeowners on request—just ask.
What warranty is included?
5-year coverage on frame, glass, and hardware.
Can I see product samples?
Yes. We’ll bring full-size samples to your jobsite within metro Atlanta or ship sample kits nationwide.
How do I request a quote?
Use our contact form, email info@sl-window.com or call (470) 615-9699. We usually respond within one business day.